Morgan Kaufmann: Barnum, C: Usability Testing Essentials Case Studies and Reports

Case Studies and Reports

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Usability Testing Essentials

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Here you will find the full versions of the case studies found in Chapters 3, 5, and 10. You will also find other sample reports from a variety of usability studies. These reports include heuristic evaluations and usability testing reports, plus PowerPoint presentations with embedded clips, and a video highlights tape. In addition, the presentation mentioned in Chapter 3 on cost-justifying usability testing is included here. You can download all reports from one zip file.

Case Studies

01 Heuristic Evaluation Report: Holiday Inn China Website (Ch. 3)
02 Holiday Inn China Website Test Plan (Ch. 5)
03 Holiday Inn China Website Usability Study Final Report (Ch. 9)
04 Video Highlights for China Holiday Inn Website (Ch. 9)
05 One Culture's Impact on Design (Ch10)
06 Going Local in India (NEW)

Engineering for Change website (new, Dec. 2011)

To properly download the Hufflepuff and iUG presentations with embedded clips, please save the zip to your desktop. Once saved, extract the files. Once extracted, go into the folder and run "pptview.exe".

iUG persona Rajit
iUG persona Michael
iUG persona memo
iUG HE report
iUG test plan
iUG final report
iUG_Presentation
Hufflepuff persona Elsie Manning
Hufflepuff persona Chris Baker
Hufflepuff persona memo
Hufflepuff HE report
Hufflepuff Test Plan
Hufflepuff Final Report
Hufflepuff_Presentation

Other Sample Reports

To properly download the Southern Artistry PowerPoint Presentation with embedded clips please save the zip to your desktop. Once saved, extract the files. Once extracted, go into the folder and run "pptview.exe"

01 Presentation on Cost-Justifying Usability Testing (Ch. 3)
02 Library Usability Group Final Report
03 Southern Artistry Usability Test Report
04 Southern Artistry PowerPoint Presentation with embedded clips
05 Mealpay Plus Test Plan
06 Mealpay Enterprises Heuristic Evaluation
07 Mealpay Persona for John
08 Mealpay Persona for Sharon
09 Oxfordshire Gateway Expert Review Report

Report Templates

Formative Report template (doc)
Formative Report template (pdf)

Download All Reports and Case Studies

All Reports and Case Studies (zip)

Better World Books website (new, May 2013)

BWB test plan
BWB heuristic formal report
BWB heuristic report PowerPoint format
BWB PowerPoint presentation with video

Online Graduate Programs website (new, May 2013)

Online grad programs usability test plan
Online grad programs usability test report
Online grad programs presentation slides with notes